Tyler Woollard

Tyler Woollard is the founder of The Conduct Mind (TCM), a compliance consulting firm founded in 2018. Prior to forming TCM, Tyler was the Global Head of Compliance for ETF Securities.

Conduct Risk Ownership

References Adamson, C., 2013, “The Importance of Culture in Driving Behaviours of Firms and How the FCA Will Assess This” Bank of England, 2012, “The PRA’s Approach to Banking Supervision” Competition Commission, 2009, “Market Investigation into Payment Protection Insurance” Financial Conduct Authority, 2015, “Lloyds Banking Group Fined £117m for Failing to Handle PPI Complaints Fairly”, …

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Definitions of Conduct Risk

“Misconduct risk refers to the risks attached to the way in which a firm and its staff conduct themselves. As such, it includes how customers and investors are treated, mis-selling of financial products, violation of rules and manipulation of markets.” European Systematic Risk Board (2015), “Report on misconduct risk in the banking sector” Tweet “Conduct …

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Conduct Risk – FCA Insight article considers how to foster a culture of challenge

On 23 October 2019, the Financial Conduct Authority (FCA) published an Insight article entitled ‘Removing our biases: some behavioural tools for the workplace’. The article considers how firms can avoid ‘groupthink’ and ensure effective organisational decision-making based on challenge and planning around existing biases. It follows on from previous FCA insight articles on diversity and developing …

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Transaction Reporting

Transaction reporting

On 18 October 2019, the Financial Conduct Authority (FCA) has published Market Watch issue 62. This issue covers personal account dealing and transaction reporting. Transaction reporting In Market Watch 59, the FCA highlighted common errors observed in transaction reports. The FCA’s ongoing monitoring of transaction reports and engagement with firms has identified further data quality …

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