General Data Protection (GDPR) Policies
The Conduct Mind Limited ('The Conduct Mind') is committed to respecting and protecting your privacy. We have prepared this privacy centre to disclose and describe our information gathering and dissemination practices for this website.
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
- Email: [email protected]
Contacting Us: you can contact us at
What information we collect from users: cookie information about your visit and your email if you complete any optin forms on our site.
When we collect information from users: when you visit our website or sign up via an optin form.
Protection of that information: all information is securely stored and only accessible to relevant staff members in the execution of their tasks.
Data Protection Officer: GDPR
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
- The Conduct Mind Limited needs to perform a contract with you
- You have given The Conduct Mind Limited permission to do so
- Processing your personal information is in The Conduct Mind Limited legitimate interests
- The Conduct Mind Limited needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
The Conduct Mind follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, The Conduct Mind uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Note that The Conduct Mind has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
The Conduct Mind does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
CONDUCT RISK SERVICES TAILORED FOR YOUR FIRM
The Conduct Risk Specialist
How effective is your Conduct Risk Framework?
The Conduct Mind provides you with
Has your Firm embedded your Conduct Risk Framework?
Putting the interests of your customers first is integral to both meet FCA expectations and retain customer loyalty. In order to effectively manage the conduct risks that can lead to poor outcomes and customer detriment you need a consistent and robust framework.
Conduct Risk focuses on the essence of a firm from product design to handling customer complaints. It drives to the heart of the behaviours, culture, morals and ethics of people at all levels of the organisation.
Conduct Risk Framework Design
Working with you to design and document your Conduct Risk Framework from assessing your Conduct Risk appetite and Conduct Risk Drivers to developing Conduct Risk Management Information and governance arrangements
Conduct Risk Framework Reviews
Undertaking bespoke reviews of some or all of your Conduct Risk Framework (including governance arrangements) to identify opportunities for improvements to processes and procedures that would reduce the risk of Conduct Risks materializing
Conduct Risk Strategy
Enhancing your Conduct Risk strategy and arrangements to reflect the evolving Conduct Risk landscape, taking into account the FCA’s key drivers of Conduct Risk
Conduct Risk Assessment
Determining the potential Conduct Risks inherent to the scale, scope and complexity of your firm’s activities
Conduct Risk Policies
Creating Conduct Risk policies and procedures.
Conduct Risk Training
Providing customised training to all staff on the firm’s Conduct Risk Framework and outlining the roles and responsibilities for all staff with respect to Conduct Risk
Conduct Risk Management Information
Reviewing and assessing your firm’s Conduct Risk Management Information Dashboard, Conduct Risk Key Risk Indicators and Key Performance Indicators relative to the identified Conduct Risk Drivers and wider Conduct Risk Framework already developed
Product Governance Reviews
Review the governance control framework around product inception
Conduct Risk Governance
Assessing, reviewing and/or drafting Conduct Risk governance frameworks including committee terms of reference, management information templates and senior management oversight arrangements
Would you like to start a project with us?
We are able to adapt our approach to meet your requirements, offering timely and cost effective solutions in line with regulatory requirements and best industry practice. We can help senior management to fulfil their responsibilities by establishing the right framework and putting in place the policies and procedures required to instil and enforce the right culture and governance arrangements.
ATTENTION REQUIRED POP-UP
Please use the pop-up Privacy Centre form located in the “Data Request” section.
If you require further assistance please email: [email protected]
Would you like to start a Conduct Risk project with us?
Choosing to effectively manage conduct risks is likely to be one of the most impactful business decisions you will make.